Refund policy

Last updated: October 3, 2026

At Ready Hollow Supply Co., we want you to be satisfied with your purchase. If you have a problem with an order, please contact us at readyhollowsupplyco@gmail.com.

Returns

We accept return requests made within 30 days of delivery.

To be eligible for a return, the item must generally be unused, in the same condition in which it was received, and in its original packaging when applicable. Proof of purchase may be required.

Please contact us before sending any item back. Some Ready Hollow Supply Co. products are fulfilled directly by partner suppliers, so the correct return address may be different from the address shown on your original shipment.

Returns sent without authorization may be delayed or refused.

Non-Returnable Items

For health, safety, and product-integrity reasons, certain items may not be eligible for return once opened or used. These may include emergency food and other consumable products, hygiene or personal-care products, used first-aid products, gift cards, and items specifically marked as final sale.

Unopened items in these categories may still be subject to supplier-specific return restrictions.

Damaged, Defective, Missing, or Incorrect Items

Please inspect your order when it arrives.

If an item is damaged, defective, missing, or incorrect, contact us within 7 days of delivery at readyhollowsupplyco@gmail.com.

Please include your order number and, when applicable, photographs of the item, packaging, and shipping label. We will work with the fulfilling supplier to resolve the issue as quickly as possible.

Return Shipping

Unless the return is the result of an incorrect, damaged, or defective product, return shipping costs are generally the responsibility of the customer.

Original shipping charges are non-refundable unless required by law or unless the return resulted from an error by Ready Hollow Supply Co. or one of our fulfillment partners.

Refunds

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method. Banks and credit card companies may require additional processing time before the refund appears on your account.

Cancellations

Orders may begin processing shortly after they are placed.

If you need to cancel an order, contact us as soon as possible at readyhollowsupplyco@gmail.com.

We cannot guarantee cancellation once an order has entered fulfillment or has been shipped by the supplier.

Contact

For return or refund questions, contact:

Ready Hollow Supply Co.
readyhollowsupplyco@gmail.com